Running 3PL customer service teams, you rely on accurate, up-to-date information on the status of every shipment to deliver excellent customer experience.
Today, finding that information means your teams send and receive chains of emails, place multiple phone calls, visit numerous carrier websites and manually enter information to find cargo milestones. The process takes time, and costs resources.
With TradeLens, your supply-chain partners are connected on a single data-sharing platform, providing visibility of shipping events in near real-time, so your teams spend less time hunting for updated information, and more time delighting the customer.
All permissioned parties to a shipment can access hundreds of shipment events and document updates, communicated directly from the source.
Spot exceptions earlier with estimated, planned and actual milestone notifications that immediately publish associated data via API.
Locate shipments using booking, equipment, bill of lading and client reference numbers and be notified of changes to transport plans and shipping documents.
Access carrier and 3PL transport plans with end-to-end shipping milestones and updated, versioned documents on a single, secure platform.
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Start transforming your supply chain today. Tell us a bit about yourself and the challenge you want to solve and we will contact you as soon as possible.
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