Privacy policy

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1. Scope

GTD Solution Inc. and IBM (together the “TradeLens Collaboration”) jointly own and develop the TradeLens solution.  The TradeLens Collaboration is not an entity, references herein to the TradeLens Collaboration shall be deemed to mean each of GTD Solution Inc. and IBM in both their individual and joint capacities.  The TradeLens Collaboration recognizes and respects the importance of your privacy as a visitor of our website. This policy covers the personal information you provide via our websites which link to this policy. Our websites may contain links to other websites. The information practices or the content of such other websites is governed by the privacy statements of such other websites. We encourage you to review the privacy statements of those other websites to understand their information practices. If you do not agree with the terms herein, please do not use this website and delete any cookies placed by the website.

2. Personal data

On our websites, the TradeLens Collaboration may collect personal contact information, such as your name, phone number, postal address, and email address. We may also ask you to provide information about your company, such as number of employees or industry. Our websites are intended for a general audience, and The TradeLens Collaboration does not knowingly collect personal data about any person under the age of 18 years.
We process personal data for the following purposes:

  • Provision of information regarding TradeLens services and products and to accommodate your requests and inquiries
  • Provision of newsletters offered by the TradeLens Collaboration
  • The purposes listed in the below cookie section

As global entities, GTD Solution Inc. and IBM may transfer personal data collected by us on an aggregated or individual level to various divisions, subsidiaries, joint ventures and affiliated companies around the world located inside or outside the European Economic Area for the purposes stated above, as well to data processors outside of the TradeLens Collaboration in India, the United States of America, or other countries globally for storage and service purposes. Personal data will not be disclosed to anyone outside the TradeLens Collaboration without your consent unless permitted or required under applicable legislation.

The TradeLens Collaboration reserves the right to use or disclose information provided if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.
We delete or anonymize your personal data when it is no longer needed for the purposes for which it was collected and subsequently processed.
We have implemented appropriate organizational and technical security measures to protect your personal data. We store personal data on servers with limited access located in secured facilities, and our security measures are evaluated on an ongoing basis. The servers are protected by anti-virus software and firewalls, among other measures.

3. Cookies

As described more fully below, we and our partners use cookies or similar technologies to analyze trends, administer websites and services, track users’ movements around our websites and services, serve targeted advertisements and gather demographic information about our user base as a whole. A cookie is a small text file, which is stored on your computer in order to recognize your computer at recurring visits. The cookie may transmit information via your browser with a purpose of authenticating or identifying the computer (via e.g. the IP address) or the user. Cookies may contain information such as registration data and user preferences. When a server receives a request from a computer which stores a cookie from the website, the server is able to use the information stored in the cookie in combination with the information stored on the server. A cookie cannot collect information from your computer and cannot carry any virus or other damaging files.
You may delete cookies if you no longer wish to store them on your computer. However, please note that the high quality of our website may be reduced as a consequence thereof. Please refer to the help guide for your browser for further guidance.

4. Changes

We reserve the right in our sole discretion to amend and/or delete this privacy policy at any time. The current version of this privacy policy will be available on our websites.

5. Contact details

You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us through our websites. To update your information, update your preferences, request return or deletion of your data and/or or submit questions or comments, please contact our privacy team by emailing