Welcome to TradeLens. This webpage is designed to assist new customers to quickly get started on TradeLens. The topics below are configured for the TradeLens eBL subscription for a Telex Release or Shipper Surrender process.
We’re not leaving you to figure this out alone: When you join, you will be assigned a dedicated team of customer onboarding and integration specialists who are experts at supply chain dynamics, system integration technology and TradeLens. They will be your coaches, educating you and your team on product functionality and ensuring TradeLens is ideally configured for the unique needs of your business.
This page offers information and learning to compliment your supported onboarding experience. Bookmark this page and use as needed when needed. So explore, and don’t hesitate to provide us feedback, automated feedback available at the end of each tutorial.
Getting started with TradeLens is simple and easy. Follow these three quick steps below to set yourself up to start using TradeLens.
Completing a new customer provisioning form
Once you have successfully registered and logged in, you will be able to add eBL notifications.
View notifications through shipment manager
If you need to set up accounts for your team as well, use the link below to see how you manage other TradeLens users in your organization.
Technical support for the TradeLens eBL is currently available from both TradeLens and a dedicated ocean carrier customer service teams.
Predefined documents v custom documents
The difference between structured and unstructured documents
A fast digital process to simplify the creation of a verified bill of lading
TradeLens digitizes the declaration workflow for all connected parties, so that you have the document information you need as soon as it’s available, and the ability to automate filings using the platform’s standardized data format.
With TradeLens, your supply-chain partners are connected on a single data-sharing platform, providing visibility of shipping events in near real-time, so your teams spend less time hunting for updated information, and more time delighting the customer.