faqs

Explore how TradeLens is shaping the future of global trade. Learn how Tradelens can benefit you by clicking on the information below.

What is the TradeLens value proposition?

Across the global supply chain, TradeLensis connecting the ecosystem, fostering collaboration and trust, driving true information sharing, and spurring innovation. TradeLensis a combination of technology platform and a network of ecosystem participants that enables better customer service through access to trusted, verified data in near real-time.

Shippers and Beneficial Cargo Owners: A streamlined and improved supply chain allowing for greater predictability, earlier notification of issues, better transparency in order to validate fees and surcharges, and less safety stock inventory.

Ocean Carriers : Reduced costs for customer service and network integration, less revenue leakage and less mis-declared cargo thanks to a digital audit trail of end-to-end shipment events and source documents.Authorities: Better-informed risk assessments, better information sharing, less manual paperwork and easier connections to national single-window platforms.

Inland Transportation: Improved planning and utilization of assets (e.g., less queuing) through near real-time access to end-to-end supply chain data on shipment events.

3PLs and Freight Forwarders: Pre-built connections to the ecosystem, improved tools for customs clearance brokerage functions, and real-time access to end–to-end supply chain data in order to improve effectiveness of track-and-trace tools.

Ports and Terminals: Pre-built connections to shipping lines and other actors, end-to-end visibility across shipping corridors, and near real-time access to more information in order to encourage port collaboration and improve terminal planning.

What are the benefits for a company to distribute and publish data?

There are two primary benefits to publishing data to TradeLens. First, your customers (or clients) are able to simplify the process and complexity of accessing important data from you about their shipments, while reducing your teams (operations) workload to provide that information regularly. Secondly, all publishers are defined as a party to every given shipment and exchange for their participation they are able to see up and down stream data regarding relevant shipments.

Is TradeLens part of a Maersk or IBM company?

TradeLens is neither a part of Maersk nor IBM exclusively. It is a partnership (collaboration) between Maersk and IBM. Both companies assign personnel to support and manage TradeLens. Maersk’s subsidiary, GTD Solution, was formed to hold the personnel responsible for TradeLens and in order to create separation from Maersk’s ocean carrier businesses. IBM has assigned dedicated staff from across its Blockchain, Cloud, consulting and sales units.

Who owns development, decisions,and open items?

The Collaboration owns development, decisions and open items. IBM and GTD Solution jointly own the IP created from the collaboration and host, operate and support the platform.

Who manages the platform and data governance?

IBM manages the Platform and the Collaboration manages data governance. Data governance is explained in detail in the TradeLens Data Sharing Specification, which is available here:

TradeLens Data Sharing Specification

Who owns the data on TradeLens?

Data ownership is with publishers of data, which is reflective of how it is currently done today outside of the TradeLens environment. TradeLens supports multiple options for permissioned access based on individual entities and their involvement in transactions and can be customized as required.

What will TradeLens do with data captured on the platform?

Data governance is explained in detail in the TradeLens Data Sharing Specification and Data Retention Policy, which are available here:

TradeLens Data Retention Policy

TradeLens Data Sharing Specification

How does TradeLens utilize blockchain?

TradeLens utilizes distributed ledger technology (blockchain), Hyperledger Fabric, to store, share and verify documents, workflows and actions.

How does TradeLens account for regional and country specific requirements?

TradeLens accounts for regional compliance and regulatory considerations through partnerships with a growing list of customs authorities and a diverse global membership.

Is TradeLens a cloud-based solution and how is it accessed?

TradeLens is hosted on the IBM Cloud, with the benefits of the IBM Kubernetes service for scalability and high availability. The product can be accessed via a web application or API.